Subscriptions
Purchases are managed through Apple. You can cancel or manage subscriptions in your Apple account settings.
Support
Need help with Egersi?
For account, purchase, alarm, or privacy questions, email support and include the device model, iOS version, and a short description of what happened.
Common questions
Refunds
Refund requests for App Store purchases are handled by Apple. Visit Apple's official refund flow at reportaproblem.apple.com.
Account deletion
You can delete your account in the app where available, or contact support for help with account and cloud data deletion.
Alarms
If alarms do not fire as expected, check notification permissions, alarm permissions, Focus modes, device volume, battery state, and iOS settings.
Still stuck? Write to us with your device model and iOS version. A screenshot or screen recording helps a lot.
support@egersi.com →